WORKFORCE DEVELOPMENT

With such a large tourism industry and the predominance of small enterprises on the Sunshine Coast, Sunshine Coast Destination Ltd (SCDL) understands the need to assist the industry in the development of their individual businesses. A successful tourism industry is one that has ready access to information and services pertaining to business planning, workforce development, and compliance.

Industry forecasts indicate by the year 2030 tourism will be the largest global industry, further supporting the need for education and training and to proactively meet the diverse demands of this growth into the future.

Training and Education

Within the regional context, many schools offer tourism and hospitality training and education on the Sunshine Coast. The following links provide a comprehensive (although not exhaustive) list of institutions.

University Sunshine Coast

• University Sunshine Coast programs offered by discipline
• University Sunshine Coast Bachelor of Business (Tourism, Leisure and Event Management)
• University Sunshine Coast Diploma of Event Management/Bachelor of Business
• University Sunshine Coast Diploma of Hospitality Management/Bachelor of Business

Sunshine Coast TAFE

• Hospitality and Tourism flyer for TAFE including industry links and information

Regional Schools link

• Education Queensland link including a list of all schools which can be searched by region

General Resources

Below you will find links to relevant resources and up to date information that are vital to the daily operation of a tourism business.

• TAFE Queensland
• Department of Education and Training
• Department Employment,  Economic Development and Innovation
• University of the Sunshine Coast
• Queensland Tourism Industry Council - Workforce Development
• Queensland Tourism Industry Council  - Skills Link
• Tourism Queensland - Resource Centre
• Skilling Solutions Queensland

 Work Experience Handbook resource

The below documents provide a flexible template for business to engage work experience candidates. These documents emphasise the importance of thorough communication between the host and the student to ensure smooth work experience outcomes for both parties.

• Work Experience Hand Book Food Safety
• Work Expereince Hand Book Guidelines
• Work Experience Hand Book Food Hygiene Standards example
• Work Experience Handbook job responsibilities example
• Work Experience Handbook contact information form
• Work Experience Student contact form

The Student Contact form (above) incorporates several questions for the candidate to answer which will lay the foundation for clear objectives to be met throughout the work experience placement.